Emails are answered from Monday through Friday only. In any unlikely event that you received a faulty / wrong item.We strive to make every customer COMPLETELY satisfied with their order. The item "MTech Black Nylon Fiber Handle Spring Assisted Pocket Knife Tactical Chrome" is in sale since Friday, January 20, 2017. This item is in the category "Collectibles\Knives, Swords & Blades\Collectible Folding Knives\Modern Folding Knives\Factory Manufactured". The seller is "boujeegadgets" and is located in South El Monte, California. This item can be shipped worldwide.